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#1 2019-11-20 23:18:32

Dennis
Member
Registered: 2014-12-31
Posts: 59

Enhancement suggestion with new admin function.

Hi there,

As you know the first user who gets registered when we setup LHC would be the default admin, but there are no special permissions as such for the admin alike from any new admin users whom we create in LHC.

My advise is to have another admin user to force logout the other chat agents if they forget to logout or find any suspicious log in . This feature is not available with any other chat widgets as of now, however this will be a beautiful feature if you can have supervisor among the agents.

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#2 2019-11-21 06:19:01

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,496
Website

Re: Enhancement suggestion with new admin function.

Hi Dennis,
thank you for your message!

I cannot understand well your request; an admin is an admin and have full power.
If you don't want to have an admin with full power you can create a new rule.


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#3 2019-11-23 10:49:17

Dennis
Member
Registered: 2014-12-31
Posts: 59

Re: Enhancement suggestion with new admin function.

I am suggesting about logging out an operator through an admin.

Let the admin have a right to sign off the online operators.

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#4 2019-11-23 11:36:23

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,496
Website

Re: Enhancement suggestion with new admin function.

Hi, admin can see all operators in the settings, users. There is also a check box for made the operator offline when the profile is opened. All suggestions should be done in the GitHub page; link is on my forum signature.

Have a good day  wink


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