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#1 2019-10-07 14:13:40

Lilo
Member
Registered: 2015-02-26
Posts: 89

iframes

Hi Guys

I see tracker or identifier for an iframe (new feature update) . I have upate demo database and started chat from demo.livehelperchat.com and i still do not get URL identifier of that chat.
Do i need to activate any feature or something

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#2 2019-10-07 15:08:59

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,474
Website

Re: iframes

Hi Lilo, pu can see from where visitor arrive only if you start chat from Widget.


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#3 2019-10-08 05:09:45

Lilo
Member
Registered: 2015-02-26
Posts: 89

Re: iframes

I can see when I use widget but the matter is on iframes or achat URL like demo.livehelperchat.com.  The new versiom is to resolve my query and lets see if someone has tried it.

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#4 2019-10-08 09:14:24

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,474
Website

Re: iframes

Sorry, i don't understand.


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#5 2019-10-13 12:13:26

Lilo
Member
Registered: 2015-02-26
Posts: 89

Re: iframes

Sorry for the confusion . I decided to use the widget but in the excel reports i cant see the full URL came from . Its showing when i am handling the chat but not pulling in reports.

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#6 2019-10-13 13:20:32

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,474
Website

Re: iframes

Hi Lilo, thank you for your message!
You can try to reproduce in demo, if you is able to reproduce you can opnen a GitHub issue.


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