Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2014-03-04 22:38:20

Rubens Martins
Member
Registered: 2013-12-09
Posts: 20

eMayl template send

the email template, the fields {user_chat_nick}, { messages_content }
appear in email,

other fields do not appear

Name: {name}
Email: {email}
Phone (with area code): {phone}
Department: {department}
Country: {country}
City: {city}
IP: {ip}

what might be happening?

https://groups.google.com/forum/#!topic … ZjJ_eejASs

Offline

#2 2014-03-05 07:05:51

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: eMayl template send

First you should atleast point about what template you are talking about. What's the url for example in our demo.

2014-03-04 23:38 GMT+02:00 Rubens Martins <foto...***.com>:

Offline

#3 2014-03-05 07:10:04

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: eMayl template send

Another thing user perhaps just did not filled them. And some of these fields get's filled if geo detection is enabled.

2014-03-05 8:05 GMT+02:00 Remigijus Kiminas <rem...***.com>:

Offline

#4 2014-03-05 14:56:38

Rubens Martins
Member
Registered: 2013-12-09
Posts: 20

Re: eMayl template send

You can get the information of chats such as name, phone, email.



Em terça-feira, 4 de março de 2014 18h38min20s UTC-3, Rubens Martins  escreveu:

Offline

Board footer