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#1 2019-04-30 05:21:32

Dennis
Member
Registered: 2014-12-31
Posts: 56

How to disable delete global chat or delete chat permissions

Hello,

I would like to disable the permissions to delete chats ,

however it is masked and I cannot change from one of the admin profile.

Can you please explain the way out to uncheck and disable this feature that allows the operators to delete chats

reference
https://livehelperchat.com/article/view/45

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#2 2019-04-30 08:41:12

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,399
Website

Re: How to disable delete global chat or delete chat permissions

Hi Dennis, thank you for your message.
The issue is present on just one admin profile?

So you are logged with admin profile but see the permission box disabled grey?
Can you post a screenshot?

From other admin the permission is selectable / enabled?


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#3 2019-05-04 09:02:00

Dennis
Member
Registered: 2014-12-31
Posts: 56

Re: How to disable delete global chat or delete chat permissions

CHAT PERMISSIONS ISSUES

This issue is on all the admin profiles.

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#4 2019-05-04 09:09:09

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,399
Website

Re: How to disable delete global chat or delete chat permissions

Thank you for the update and the screen!

- What version of live helper chat are you using?
- What version of PHP are you using?


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#5 2019-05-04 10:03:51

Dennis
Member
Registered: 2014-12-31
Posts: 56

Re: How to disable delete global chat or delete chat permissions

It is the same on all the versions, However I have taken this screen shot from the latest version.
1556964223_chatversion.png

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#6 2019-05-04 11:28:56

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,399
Website

Re: How to disable delete global chat or delete chat permissions

Can you please attach a screenshot more larger where i can see in with page you are here https://forum.livehelperchat.com/viewto … 246#p13246 ?
Thanks.


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