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#1 2019-01-16 02:34:14

jakssonsantana
Member
Registered: 2018-12-16
Posts: 12

departments offiline

Friends, thank you very much for the strength in the posts. They helped a lot by then.

I would like my webchat not to present the Offiline text in the departments, is it possible to configure and remove it?

1547606032_capturar.jpg

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#2 2019-01-16 06:57:30

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,399
Website

Re: departments offiline

Hi jakssonsantana , thank you for your question!

You can hide the department by edit the department (visible only if online).
Please open the settings of live helper chat, go in department section and edit your department to be visible only when online.

Hope this will help smile
Enjoy!


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#3 2019-01-16 17:01:31

jakssonsantana
Member
Registered: 2018-12-16
Posts: 12

Re: departments offiline

Hello. Once again, I am grateful for the return and the charisma.
In fact, I need all departments visible, even if you do not have any online operators. But I want the "--=Offline=--"

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#4 2019-01-16 17:56:47

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,399
Website

Re: departments offiline

Hi jakssonsantana ,
thank you for the update! If you just want remove the text offline from the drop down i don't think this can be done without a customization.
I cannot help with that.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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