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#1 2018-11-16 15:25:38

fadey
Member
Registered: 2018-11-08
Posts: 5

About permissions of operator

Hello which parameter of permission i need switch off/on so that the operator does not see others roles, group, another operators in chat . I switch on Chat (lhchat)    General permission to use chat module (use) and operator see all groups, roles and users.

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#2 2018-11-16 16:48:06

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: About permissions of operator

Hi fadey ,
you can read the documentation: Permission system explain

If you need more customized help you can refer to the commercial support. (Links on my signature).
Permission can be complex. You need time to read and understand settings.


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#3 2018-11-18 20:52:01

fadey
Member
Registered: 2018-11-08
Posts: 5

Re: About permissions of operator

i switch on only two item in permission items and operator already see all users
these switch on in role
1.Frontpage (lhfront)    General frontpage use permission (use)
2.System configuration (lhsystem)    Allow user to see configuration links (use)

Operator add in this role.
And Operator see all users in system configuration/user_actions. How i can do that operator cant see all users in user actions.

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#4 2018-11-18 21:08:57

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: About permissions of operator

Hi fadey , thank you for your message!
I am not sure to understood completely but try to look the following links:

How to disable operators open already accepted chats from their departments?
Also check the user profile ( site_admin/user/account )


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#5 2018-11-18 22:07:48

fadey
Member
Registered: 2018-11-08
Posts: 5

Re: About permissions of operator

I want the operator to use the settings item, but when I turn on  "System configuration (lhsystem)    Allow user to see configuration links (use)" with this item also turn on configuration/user_actions. In this configuration/user_actions operator can see all users also administrator. I want to make that operator cant see all users.

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#6 2018-11-18 22:39:34

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: About permissions of operator

I cannot find any page with address configuration/user_actions.
I can tell on the permission i cannot give a big help as i am not into business so i do not have complex operator permission system.

For this I can try to ask the chat owner and if they can and find sometime can answer you for free but still not clear what you men with configuration/user_actions ... i do not see this page.


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#7 2018-11-22 21:00:22

fadey
Member
Registered: 2018-11-08
Posts: 5

Re: About permissions of operator

Same problem in another system configuration user/userlist: operator see all users in system. But i activate only this rules on the user permissions in role:
Users, groups management (lhuser)    Allow user to see logged operators list, only from his department (userlistonline)   
Users, groups management (lhuser)    Allow user to list users (userlist)

Please help me, how i can make that operator cant see all users in system(also cant see admin users)

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#8 2018-11-22 21:10:17

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: About permissions of operator

I cannot find any page with address configuration/user_actions.

I cannot give a big help on the permission.
You can look at this post: https://forum.livehelperchat.com/viewtopic.php?id=2255


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