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#1 2018-07-09 03:51:40
- guruhyes
- Member
- Registered: 2018-07-05
- Posts: 3
client chat with different department?
can client chat more than one department?
sory for bad english
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#2 2018-07-09 09:51:03
- PeopleInside
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- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
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Re: client chat with different department?
Hi guruhyes,
thank you for your question! Sure, this depends from departments assigned to the operator.
When you open an operator profile you can check how much and who department has been assigned so the operator will be alert for chats in all active departments.
Hope this helps!
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