A Noob Question: How i recover information from a chat

rapafleutz · 2018-05-03 11:34:18

Hi everyone.
I'm very new in using LHC, so, my need is:

I have to recover some information from a chat (visitor name, email, custom fields, userid) to form a url and make a post to another aplication API.
How can i do this (i'm using the widget embed in other pages) ?

PS: I really don't know if it's too technical for forum or need to move to github.
PS2: Again, forgive my really bad english. I will never stop to congratulation the guys from this project for the great job.
Xbox: No thanks.

PeopleInside · 2018-05-03 11:37:37

Hi rapafleutz,
thank you for your message.

Live helper chat is a free open source so the free support can be limited.
As a free user you can refer to the documentation: https://livehelperchat.com/documentation-6c.html you can use your search browser tool.

GitHub is for feature request or bug report.
If you need there is commercial support available: you can find all info on my forum signature.

Hope this helps.

rapafleutz · 2018-05-07 12:17:20

PeopleInside wrote:

Hi rapafleutz,
thank you for your message.
Live helper chat is a free open source so the free support can be limited.
As a free user you can refer to the documentation: https://livehelperchat.com/documentation-6c.html you can use your search browser tool.
GitHub is for feature request or bug report.
If you need there is commercial support available: you can find all info on my forum signature.
Hope this helps.

You always help. I can figure out how to start work with the LHC and discover how to get the information i need now. I have a question, at last: if i want to modify the area in the "chat tab" where
the "Screenshot" button is: I have to customize this area, or i have to make a extension, to include a button on this área ?

This is not clear to me, yet.

Again, thanks for the great job, and the suport. If the question is not clear, i can post a image.

PeopleInside · 2018-05-07 15:16:49

Hi rapafleutz,
thank you for your kinds words and for understanding!

I am not expert on this, you maybe need to override templates or use the Admin theme area on settings, live help configuration tab, admin theme -> new.

rapafleutz · 2018-05-08 13:42:52

PeopleInside wrote:

Hi rapafleutz,
thank you for your kinds words and for understanding!]

Thank you guys for your great work and this great tool. When i think there is no way it will be better ... it just be better.

Now, i found the "Forms" module and think about this question: There is a way, to send a user to a form made on this module, unless to "offline contact form" or to "redirect contact form" during a chat ?

PS: I don't remember to say that, but, guys, you do a amazing job. Congratulations. I don't feel so happy since a girl give me a free hug, two years ago.

PeopleInside · 2018-05-08 14:16:13

Hi,
I am very happy to hear you are also happy with this amazing software! I love LHC so much as you!
I forwarded your grateful message to the developer who work in the code smile and features and fix big_smile

At the moment you can redirect a user in a chat only to contact form or survey. If you want ask to the user to compile another module you need send a link to the module.
Hope this helps.

rapafleutz · 2018-05-09 14:48:33

As I say, you always help.
I think the only person happier then me, is my boss.

The people i have most respect in this world, at this right moment is Lebron James, sorry guys, you are in second place. You are amazing. Great people, great developers, but Lebron, is a Alien.

Thanks again.

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#1 2018-05-03 11:34:18

A Noob Question: How i recover information from a chat

#2 2018-05-03 11:37:37

Re: A Noob Question: How i recover information from a chat

#3 2018-05-07 12:17:20

Re: A Noob Question: How i recover information from a chat

#4 2018-05-07 15:16:49

Re: A Noob Question: How i recover information from a chat

#5 2018-05-08 13:42:52

Re: A Noob Question: How i recover information from a chat

#6 2018-05-08 14:16:13

Re: A Noob Question: How i recover information from a chat

#7 2018-05-09 14:48:33

Re: A Noob Question: How i recover information from a chat

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