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#1 2014-04-14 14:45:12

Dan Zicom
Member
Registered: 2014-04-08
Posts: 40

Browser Offer Question

Hi,
I was hoping to get the proper coding that would allow me to close the browser offer window or option to initiate a chat request and close the browser offer window at the same time. I was trying to use a map on an image.
<img src="/images/polywood-furniture.png" alt="Polywood Furniture Sales Event" width="398" height="245" border="0" usemap="#Map">
<map name="Map">
  <area shape="rect" coords="208,184,388,235" ref="nofollow" href="#" title="<?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/getstatus','Close')?>" id="lhc_browseoffer_close">
  <area shape="rect" coords="5,181,192,236" href="#" onclick="return lh_inst.lh_openchatWindow()">
</map>
I tried the href="#" title="<?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/getstatus','Close')?> but did not close the window.
ThanksDan




https://groups.google.com/forum/#!topic … hW01qmaaIw

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#2 2014-04-14 17:21:09

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Browser Offer Question

Hi,

For hide in user html
onclick="lhc_BrowseOffer.hide();"

For hide and show

2014-04-14 15:45 GMT+03:00 Dan Zicom <ad...***.com>:

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#3 2014-04-14 17:22:30

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Browser Offer Question

Missing second partonclick="lhc_BrowseOffer.hide();return lh_inst.lh_openchatWindow()" - to hide layer and show chat window




2014-04-14 18:21 GMT+03:00 Remigijus Kiminas <rem...***.com>:

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#4 2014-04-15 18:03:07

Dan Zicom
Member
Registered: 2014-04-08
Posts: 40

Re: Browser Offer Question

What would I put if I just wanted a link on the checkout page to activate a chat for assistance and have nothing happen to the current window, but just open the chat window?

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#5 2014-04-15 18:59:22

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Browser Offer Question

Sorry but i not sure that i understood what you want. You can limit proactive invitations based on url. But i ques it's something different you want there.


2014-04-15 19:03 GMT+03:00 Dan Zicom <ad...***.com>:

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#6 2014-04-15 19:06:44

Dan Zicom
Member
Registered: 2014-04-08
Posts: 40

Re: Browser Offer Question

If a customer is on any page, I was wondering what is the code so that they can open a chat window? A link from the main site that would not close the window, just bring up the chat window?
I know the chat is on the lower right on our site, but I wanted a link that would open the chat from within a link on the page itself.
On Monday, April 14, 2014 8:45:12 AM UTC-4, Dan Zicom wrote:

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#7 2014-04-15 19:24:40

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Browser Offer Question

Ho i see whay you mean.
You can just have something like

<a onclick="return lh_inst.lh_openchatWindow()">Live help here</a>


Or you can just open a link with /index.php

2014-04-15 20:06 GMT+03:00 Dan Zicom <ad...***.com>:

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