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#1 2017-07-17 07:31:42
- P.Maldonado
- Member
- Registered: 2017-07-17
- Posts: 1
Cannot order a freeplan page gives a error 500
Hello I tried order a freeplan in this url https://livehelperchat.com/order/now but when I click the button ORDER this url gives https://livehelperchat.com/order/now and error 500
Plesa help me I`m really interested in this live chat
Thanks
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#2 2017-07-17 07:46:38
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: Cannot order a freeplan page gives a error 500
Hi P.Maldonado,
welcome in the live helper chat forum!
Thank you for your message, I AM checking the issue reported by you.
I Am sorry to inform that the issue of the order page will be solved at the end of the week,
maybe you can try later or on next days, if the issue persist next week please update the topic.
I AM sorry for the issue caused by this.
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#3 2017-07-26 05:22:59
- johnpitcairn
- Member
- Registered: 2017-07-26
- Posts: 8
Re: Cannot order a freeplan page gives a error 500
The issue persists. I'd like to set an evaluation account please. I will be testing a Drupal integration.
It is currently not possible to order any plan, free or paid.
Last edited by johnpitcairn (2017-07-26 05:25:39)
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#4 2017-07-26 06:22:18
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: Cannot order a freeplan page gives a error 500
Hi johnpitcairn,
thank you for your message and report I will inform again the chat owner who will see asap to fix the issue.
Thanks for understanding and sorry for the issue caused.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page] Something wrong with the forum? [contact a superhero]
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#5 2017-07-31 01:46:00
- johnpitcairn
- Member
- Registered: 2017-07-26
- Posts: 8
Re: Cannot order a freeplan page gives a error 500
Still not working...
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#6 2017-07-31 12:58:59
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: Cannot order a freeplan page gives a error 500
Hi johnpitcairn,
I AM really sorry but the issue will take more time than expected to fix the issue.
Maybe at the end of this week issue will be solved.
Sorry.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page] Something wrong with the forum? [contact a superhero]
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#7 2017-08-29 13:18:35
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: Cannot order a freeplan page gives a error 500
Hi,
the issue should now fixed.
https://livehelperchat.com/automated-ho … -472a.html
Sorry for the delay and issues.
System has been upgraded.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page] Something wrong with the forum? [contact a superhero]
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