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tuxsaveus

Member

Registered: 2017-05-03

Posts: 2

Error 503 (Service Temporarily Unavailable) 2.37v

Hi guys good morning friends
I have this problem with the chat embedded in my page wordpress
always worked perfectly until the day 28 of April 2017 I currently have the version 2.37v

On the client side:

The chat shows perfectly on the page and I see the form to fill the data when I send it is left in the screen loading and there it does not pass.

On the server side:
I see the new chat, I can respond and everything normal however does not change on the client side remains the same.
In the browser is the error that shows me
Error 503 (Service Temporarily Unavailable)

Someone will have some suggestion or possible solution, thank you in advance for the support.

best regards

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Error 503 (Service Temporarily Unavailable) 2.37v

Hi and welcome in the live helper chat.
Version 2.37 is very old version of live helper chat, we strongly reccomand you to use the last version  who is currently at 2.62

Error 503 service unavailable is not a live helper chat error but is something related to your server /hosting so no support can be given about this from live helper chat
I suggest to check your server error logs file and to be sure to be in a VPS or dedicated server.

I hope this helps.

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If you want to support this open source project, just donate [see support page]
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tuxsaveus

Member

Registered: 2017-05-03

Posts: 2

Re: Error 503 (Service Temporarily Unavailable) 2.37v

What's up friends
I already managed to solve it
It turns out that a table in the database was corrupted.
When I want to make a backup to update the system I throw the following error:
mysqldump: Error 1194: Table 'lh_chat_online_user' is marked as crashed and should be repaired when dumping table `lh_chat_online_user` at row: 4224
The solution was to repair the table with the command of mysql repair

repair TABLE lh_chat_online_user;

+------------------------------+--------+----------+-------------------------------------------------------+
| Table                        | Op     | Msg_type | Msg_text                                              |
+------------------------------+--------+----------+-------------------------------------------------------+
| lh_chat_online_user | repair | info     | Found block with too small length at 1673196; Skipped |
| lh_chat_online_user | repair | warning  | Number of rows changed from 15794 to 15793            |
| lh_chat_online_user | repair | status   | OK                                                    |
+------------------------------+--------+----------+-------------------------------------------------------+
3 rows in set (1.74 sec)

problem solved
Thanks everyone for your help.
Regards!!!

Last edited by tuxsaveus (2017-05-03 20:14:12)

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Error 503 (Service Temporarily Unavailable) 2.37v

Hey, good news know you solved!
Thanks for the feedback!

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PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]