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#1 2014-05-06 10:39:13

Dario Marino
Member
Registered: 2014-05-06
Posts: 3

Error permissions on web hosting

Hi, i'm install LHC on web hosting and the installation runned perfectly. Now when add script code on my site i've return this error:
Failed to load resource: the server responded with a status of 403 (Forbidden) http://livechat.dmxlab.it/lhc_web/index.php/chat/getstatus/(position)/original/(top)/350/(units)/pixels?r=http%3A%2F%2Fhiro.dmxlab.it%2Fwp-admin%2F&l=http%3A%2F%2Fhiro.dmxlab.it%2FInvalid App Id: Must be a number or numeric string representing the application id.
All directory has permissions 755 and the directory cache 777.

help me, please!!!!


https://groups.google.com/forum/#!topic … p5REfM5psQ

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#2 2014-05-06 10:40:27

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Error permissions on web hosting

Disable mod security.

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#3 2014-05-06 11:21:37

Dario Marino
Member
Registered: 2014-05-06
Posts: 3

Re: Error permissions on web hosting

I've tried to disable with .htaccess: <IfModule mod_security.c>SecFilterEngine OffSecFilterScanPOST Off</IfModule>but nothing all the same.  I also checked mod_security installation on apache but not existing.


Il giorno martedì 6 maggio 2014 10:39:13 UTC+2, Dario Marino ha scritto:

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#4 2014-05-06 11:44:17

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Error permissions on web hosting

Sorry but this error is produced either by mod_security either by unconfigured http://livehelperchat.com/godaddy-configuration-tutorial-avoiding-no-input-file-specified-error-119a.html not set fix_pathinfo



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#5 2014-05-06 12:42:15

Dario Marino
Member
Registered: 2014-05-06
Posts: 3

Re: Error permissions on web hosting

I have tried the following: "Sorry but this error is produced either by mod_security either by unconfigured http://livehelperchat.com/godaddy-configuration-tutorial-avoiding-no-input-file-specified-error-119a.html not set fix_pathinfo" but not work.I have now activated debug on php and i've the following:
0: erLhcoreClassDesign::designtpl - lhfront/default.tpl.php2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/lhfront/default.tpl.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/lhfront/default.tpl.php
0: erLhcoreClassDesign::designtpl - lhchat/lists/angular_pending_list.tpl.php2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/lhchat/lists/angular_pending_list.tpl.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/lhchat/lists/angular_pending_list.tpl.php
0: erLhcoreClassDesign::design - images/flags2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/flags
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/flags
0: erLhcoreClassDesign::designtpl - lhchat/lists/angular_active_list.tpl.php2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/lhchat/lists/angular_active_list.tpl.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/lhchat/lists/angular_active_list.tpl.php
0: erLhcoreClassDesign::design - images/flags2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/flags
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/flags
0: erLhcoreClassDesign::designtpl - lhchat/lists/angular_unread_list.tpl.php2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/lhchat/lists/angular_unread_list.tpl.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/lhchat/lists/angular_unread_list.tpl.php
0: erLhcoreClassDesign::design - images/flags2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/flags
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/flags
0: erLhcoreClassDesign::designtpl - lhchat/part/opened_chats_js.tpl.php2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/lhchat/part/opened_chats_js.tpl.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/lhchat/part/opened_chats_js.tpl.php
0: erLhcoreClassDesign::designtpl - pagelayouts/main.php2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/pagelayouts/main.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/pagelayouts/main.php
0: erLhcoreClassDesign::designtpl - pagelayouts/parts/page_head.tpl.php2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/pagelayouts/parts/page_head.tpl.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/pagelayouts/parts/page_head.tpl.php
0: erLhcoreClassDesign::design - images/favicon.ico2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/favicon.ico
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/favicon.ico
0: erLhcoreClassDesign::design - images/favicon.ico2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/favicon.ico
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/favicon.ico
0: erLhcoreClassDesign::designtpl - pagelayouts/parts/copyright_meta.tpl.php2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/pagelayouts/parts/copyright_meta.tpl.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/pagelayouts/parts/copyright_meta.tpl.php
0: erLhcoreClassDesign::designtpl - pagelayouts/parts/page_head_css.tpl.php2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/pagelayouts/parts/page_head_css.tpl.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/pagelayouts/parts/page_head_css.tpl.php
0: erLhcoreClassDesign::design - images/general/cream_dust.png2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/general/cream_dust.png
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/general/cream_dust.png
0: erLhcoreClassDesign::design - images/icons/sound-message.png2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/icons/sound-message.png
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/icons/sound-message.png
0: erLhcoreClassDesign::design - images/icons/printer.png2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/icons/printer.png
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/icons/printer.png
0: erLhcoreClassDesign::design - images/icons/sound-message-disabled.png2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/icons/sound-message-disabled.png
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/icons/sound-message-disabled.png
0: erLhcoreClassDesign::design - images/icons/sound.png2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/icons/sound.png
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/icons/sound.png
0: erLhcoreClassDesign::design - images/icons/sound_mute.png2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/icons/sound_mute.png
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/icons/sound_mute.png
0: erLhcoreClassDesign::design - images/general/loading.gif2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/general/loading.gif
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/general/loading.gif
0: erLhcoreClassDesign::design - images/colorbox/border1.png2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/colorbox/border1.png
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/colorbox/border1.png
0: erLhcoreClassDesign::design - images/colorbox/border2.png2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/colorbox/border2.png
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/colorbox/border2.png
0: erLhcoreClassDesign::design - images/colorbox/loading.gif2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/colorbox/loading.gif
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/colorbox/loading.gif
0: erLhcoreClassDesign::design - images/fonts/fontello.eot2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/fonts/fontello.eot
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/fonts/fontello.eot
0: erLhcoreClassDesign::design - images/fonts/fontello.eot2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/fonts/fontello.eot
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/fonts/fontello.eot
0: erLhcoreClassDesign::design - images/fonts/fontello.woff2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/fonts/fontello.woff
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/fonts/fontello.woff
0: erLhcoreClassDesign::design - images/fonts/fontello.ttf2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/fonts/fontello.ttf
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/fonts/fontello.ttf
0: erLhcoreClassDesign::design - images/fonts/fontello.svg2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/images/fonts/fontello.svg
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/images/fonts/fontello.svg
0: shop::default2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/css/normalize.css
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/css/normalize.css
Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/css/foundation-ltr.css
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/css/foundation-ltr.css
Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/css/app.css
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/css/app.css
Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/css/colorbox.css
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/css/colorbox.css
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/css/override.css
Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/css/fontello.css
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/css/fontello.css
Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/css/datepicker.css
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/css/datepicker.css
0: shop::default2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/css/ie8-and-down.css
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/css/ie8-and-down.css
0: shop::default2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/pagelayouts/parts/page_head_css_extension_multiinclude.tpl.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/pagelayouts/parts/page_head_css_extension_multiinclude.tpl.php
0: erLhcoreClassDesign::designtpl - pagelayouts/parts/page_head_js.tpl.php2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/tpl/pagelayouts/parts/page_head_js.tpl.php
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/tpl/pagelayouts/parts/page_head_js.tpl.php
0: erLhcoreClassDesign::design - sound2014-05-06 12:38:55 +0200Not found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/customtheme/sound
Found IN - /home/dmxlabi/public_html/livechat/lhc_web/design/defaulttheme/sound
0: erLhcoreClassDesign::design - images/notification2014-05-06 12:38:55 +0200<tr class="debugbody" style="bo...

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#6 2014-05-06 12:45:21

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Error permissions on web hosting

It has nothing to do with debug output. Problem is that your server is returning 403 error. This issue is related to https://github.com/LiveHelperChat/livehelperchat/issues/286 so you will have just disale mod_security because it still forbids  to access url. I suggest just copy url you get and give it to your hosting providers to fix it.


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