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#1 2016-08-26 03:48:58

nilsonpessim
Member
Registered: 2016-08-26
Posts: 2

Your request was not processed...

Hello, accessing the page widget for mobile phone, displays the following message:

- Your request was not processed as expected - but don't worry it was not your fault. Please re-submit your request. If you experience the same issue you will need to contact us via other means...

(only in Mobile)


the error has only generating the code for my panel, and generating the code at Live Helper site works perfect on my mobile..


HELPME!

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#2 2016-08-26 06:46:39

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Your request was not processed...

Hi,
Seems you are not the only one to have this issue? What version of Live Helper Chat are you using? PHP? Are you in Apache? Did you do a new install off LHC (live helper chat) or just upgraded? Thanks


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#3 2016-08-26 07:04:28

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Your request was not processed...

Ok this is urgent request as your visitor are unable to start a chat. Please subscribe and follow update here: https://github.com/LiveHelperChat/liveh … issues/906


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#4 2016-08-26 12:50:28

nilsonpessim
Member
Registered: 2016-08-26
Posts: 2

Re: Your request was not processed...

hello, thanks for the reply, I did another test cell, and it worked perfectly, tested on another my mobile browser and it worked perfectly, but still does not work in my main browser

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#5 2016-09-07 13:41:42

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Your request was not processed...

I'll try to make some test myself today with fresh install

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#6 2016-09-21 14:30:17

diegom.marchesin
Member
Registered: 2016-09-21
Posts: 1

Re: Your request was not processed...

I have the same problem. The error occurs only on android 6 , tested in kitkat and iphone and it worked normally ...

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