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#1 2016-02-08 12:43:10

olding
Member
From: tehran
Registered: 2016-02-08
Posts: 4
Website

Why not displayed ?

Hello
I put code in the form of
But after a few days does not show

site: http://www.jameashop.ir/

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#2 2016-02-08 12:46:15

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Why not displayed ?

Hi, seems your live helper chat is telling:
Your instance has reached the limit of request!

http://jameashop.livehelperchat.com/

Seems there are a limit settings.


lol PeopleInside - Live helper chat - free limited forum support!
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#3 2016-02-08 12:56:48

olding
Member
From: tehran
Registered: 2016-02-08
Posts: 4
Website

Re: Why not displayed ?

Hello
Thank
what's the solution ?
How do I fix ?

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#4 2016-02-08 12:59:49

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Why not displayed ?

Are you in a payd hosting plain of Live Helper Chat?
As you seems to be a customer of the hosted version IF I AM not wrong you should try to send an email to the address indicated in the hoted page a t the footer:
https://livehelperchat.com/order/now
maybe indicate the issue and the message

Your instance has reached the limit of request!
http://jameashop.livehelperchat.com/

Let me know if you will able to solve.
I think the right way is ask support where your chat service is provided.

Hope it helps smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#5 2016-02-08 13:04:15

olding
Member
From: tehran
Registered: 2016-02-08
Posts: 4
Website

Re: Why not displayed ?

How do I upgrade the level of your account ?

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#6 2016-02-08 13:05:53

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Why not displayed ?

Hi olding,
can you see the support email at the page I have provided?

Sorry but I can't give support to you about your account on livehelperchat.com you should use the email address and let me know here if you where able to have a reply and solution for your case.
Thank you!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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