Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2015-12-01 13:41:48

jclins
Member
Registered: 2015-03-07
Posts: 7

Widget themes, Error 503 when save

Hi, I'm trying to personalise widget color, but when I save or update, appear a 503 error.

I can upload json theme with no problem, but can't change it.
It's my system error? I'm using 2.39 version.

Tks in advanced

Offline

#2 2015-12-01 16:48:46

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Widget themes, Error 503 when save

Hi Jclins,
thank you for posting in the forum!

As I can see seems to be your issue.
You can read more info of 503 HTTP error here
1. https://support.google.com/postini/answer/136607?hl=en
2. http://pcsupport.about.com/od/findbyerr … 3error.htm

Maybe you have to check your PC is not infected by a virus or your web browser is not corrupted with some dangerous plug in or malware.
Also you can check your server error log for see if you are able to see something, also can be an issue with your hosting.

Please try to create a template in the LHC (Live Helper Chat) demo at https://livehelperchat.com/ and let me know if you are able to reproduce the same error.
If the result is affirmative please update this topic with step by step numerate to how reproduce.
Thank you!
https://livehelperchat.com/how-to-repor … -310a.html


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer