Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
You are not logged in.
- Topics: Active | Unanswered
Announcement
#1 2015-11-05 14:41:46
- bogdang
- Member
- Registered: 2015-11-05
- Posts: 4
The instance in Edit instance is "Active: no"
Hello,
I installed automated hosting and created a client, the client works fine, I can login and chat, but in the manager the status for the client is "Active: no"
What I am missing.
Thanks,
Bogdan
Offline
#2 2015-11-06 17:13:28
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: The instance in Edit instance is "Active: no"
Check that you have assigned some request to instance and instance expire dation is future date.
Offline
#3 2015-11-09 16:09:45
- bogdang
- Member
- Registered: 2015-11-05
- Posts: 4
Re: The instance in Edit instance is "Active: no"
Thanks, I added to requests left and its working.
Offline