Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
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Hi, i will hope to understand what different colors of the little man icon in the top of the chat panel mean.
I have found in the forum that the gray mean that the visitor has closed the chat window and the green that the visitor is online but there are other colors : yellow and red.
Can you explain the meaning of those colors please ?
Thank you for help.
Last edited by Najwa (2015-09-22 13:28:55)
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Well, we definitely do not have red. Only grey, default one, green and yellow
Green - user online on site
Yellow - away but on site most likely
Default - offline or status could not be determined
Actually there is just pending article with description of all this fancy stuff...
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Ok, thank you for the response
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