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marceloctj

Member

Registered: 2015-09-01

Posts: 1

Sending Email

The chat has some functionality when it is closed or the User serviced out , send an email to a certain e-mail account ?

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Sending Email

Hi, sorry to see there are no replies to this post.
Maybe in the future we can do better.

Live Helper Chat is an Open Source Project,
support on the Forum can be limited and not all time maybe is possibility to give the desired reply.

We will do the best for give an helpful reply asap (as soon as possible).

Wish you all the best,
thank you for your interest in the Live Helper Chat!

All Documentation are available here: https://livehelperchat.com/documentation-6c.html
Free Plug-in are available here: https://livehelperchat.com/free-plugins-19c.html

If you look into the settings you will find the Transcript options under settings >> live help configuration >> chat configuration >> MISC >> Disable chat transcript send
If the option above is not enable visitor will be able to send to himself a chat transcript but you have to have correctly setup SMTP mail.
You can refer to the Documentation for SMTP configurations.

Last edited by PeopleInside (2016-10-12 17:28:42)

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