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#1 2015-02-16 13:26:17

chilli_chetan
Member
Registered: 2014-12-30
Posts: 39

After Updating with code admin section is not working

Hi,

After updating the livechat from 2.17 to 2.23, admin theme is looking disturbed and then i restore the previos code then admin section and front end is not working.

What is the solution for the same.

Thanks
Chetan

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#2 2015-02-16 13:30:55

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: After Updating with code admin section is not working

I ques you did not disabled cache while updating. Please follow upgrade instructions
https://livehelperchat.com/article/view/63

Our demo on site follows same instructions and it works.

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#3 2015-02-16 13:33:12

chilli_chetan
Member
Registered: 2014-12-30
Posts: 39

Re: After Updating with code admin section is not working

How to disabled cache?

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#4 2015-02-16 13:35:19

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: After Updating with code admin section is not working

https://livehelperchat.com/how-to-enable-cache-71a.html just do opposite while updating. After you update go to back office click clear cache, and you can enable cache again in settings folder.
Or you can follow second method from documentation copying upgrade.php file

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