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kathybao

Member

Registered: 2016-09-22

Posts: 4

chrome not working but IE can work

The website is hosted in a website and the live help chart are hosted in the same domain but different port

The live chart widge can be loaded in IE successfully but not in Chrome.

Here is the error in Chrome

:8100/index.php/chat/chatwidget/(leaveamessage)/true/(fullheight)/false/(vi…ml&r=%2F%2Fwww.XXX.com%2F&dt=%E5%AE%9D%E4%BF%A1%E7%A7%91%E6%8A%80:1 Refused to display 'http://www.XXX.com:8100/index.php/chat/ … 1%E6%8A%80' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN, GOFORIT'.

Did anyone have this issue before?

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: chrome not working but IE can work

Hi kathybao,
seems your server deny a frame from different domain / address in the page you are in.

Sorry but I cannot help you by what I can read here in this topic.
Maybe if you can share URLS where chat widget should be showed I can see if I can help you more.

Never see this issue. I have LHC installed in one domain and I use widget in different domain. No issues.

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kathybao

Member

Registered: 2016-09-22

Posts: 4

Re: chrome not working but IE can work

I fixed this error by doing this

1.Locate the httpd.conf file
2.Comment the code below
#<IfModule headers_module>
#    <IfVersion >= 2.4.7 >
#        Header always setifempty X-Frame-Options SAMEORIGIN
#    </IfVersion>
#    <IfVersion < 2.4.7 >
#        Header always merge X-Frame-Options SAMEORIGIN
#    </IfVersion>
#</IfModule>

3.Restart apache

Then the error in Chrome is gone.