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bejita

Member

Registered: 2014-11-19

Posts: 31

The visitor don't receive my message

Pro active chat invitation is activated. When I  send a new message to the visitor, he doesn't get it. If I send him a message first, he doesn't get it, but if he sends me message first, it works

Any solution please ?

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: The visitor don't receive my message

Perhaps you are mixing some stuff. If you want visitor instantly to receive your message you have to check in embed code generation. Check for new messages from operator. It's checkbox in embed code generaetion window.