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#1 2019-09-25 16:11:00

bayanaask
Member
Registered: 2019-01-03
Posts: 40

New chat request how to open new popup alert

New chat request how to open new popup alert. I saw "Show alert message on a new chat request" and checked. I am the admin and I can see those settings, but agent has no permission to access settings and how they can send notification request.

I am thinking about agents need to click on send notification request button. Am I right?.

Sorry about open many topics.

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#2 2019-09-25 16:29:10

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,458
Website

Re: New chat request how to open new popup alert

Hi bayanaask,
when operator clicks on his profile right top should maybe see the notification tab than need to allow browser notifications by clicking the blue button.
Shared-Screenshot.jpg


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#3 2019-09-25 16:36:50

bayanaask
Member
Registered: 2019-01-03
Posts: 40

Re: New chat request how to open new popup alert

PeopleInside wrote:

Hi bayanaask,
when operator clicks on his profile right top should maybe see the notification tab than need to allow browser notifications by clicking the blue button.
https://i.postimg.cc/brchs90r/Shared-Screenshot.jpg

Yes I did it and it shows browser notification, I was expecting open new popup. Please see the below image.
1569429352_image_2019_09_24t19_30_35_921z.png

I had very old version of LCH and it created new popup on Browser and flashing and moving like animation. I thought it was from LCH. What do you think.

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#4 2019-09-25 16:40:46

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,458
Website

Re: New chat request how to open new popup alert

I don't suggest to use old versions. It's a security risk and i cannot support on old versions.


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#5 2019-09-25 16:41:58

bayanaask
Member
Registered: 2019-01-03
Posts: 40

Re: New chat request how to open new popup alert

PeopleInside wrote:

I don't suggest to use old version. It's a security risk and i cannot support on old version.

Yes I will not use old version. Have you ever seen this popup?. I saw core codes and it's already implemented in LCH. I think so.

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#6 2019-09-25 16:42:58

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,458
Website

Re: New chat request how to open new popup alert

I don't know. I just use the browser notification where i showed to you.
Usually notification are not in a pop up. I don't know if you set something of different.


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