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#1 2019-02-18 01:13:43

breaker84
Member
Registered: 2015-10-30
Posts: 14

Chat statisitic different between generate monthly and year.

Dear support and all lhc forumer..

My statistic for Chat numbers by status was not same when:
I generate monthly (eg. 2019-01-01 ~ 2019-01-31) and 3 month (eg 2018-12-10 ~ Today)
I got result for both Jan 521 and 550.
I already untuck Active, Operators and Pending, only select Closed

Regards

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#2 2019-02-18 09:42:08

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,356
Website

Re: Chat statisitic different between generate monthly and year.

Hi breaker84, thank you for your message!
Are you using the most updated version of live helper chat? If your version is 3.21 you can open a github topic with your issue here:
https://github.com/LiveHelperChat/liveh … issues/new

Is your PHP updated? Minimum PHP should be 7.2 http://php.net/supported-versions.php

If your PHP or live helper chat is not updated please update to the last version.


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#3 2019-02-22 00:01:01

breaker84
Member
Registered: 2015-10-30
Posts: 14

Re: Chat statisitic different between generate monthly and year.

Dear PeopleInside, sorry for late reply..

I'm using Your version - 3.21
and
my php PHP version: 7.2.3

Should i open topic in github?

Regards

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#4 2019-02-22 07:25:39

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,356
Website

Re: Chat statisitic different between generate monthly and year.

Thank you for the updates. As PHP and live helper chat is updated please open a GitHub issue with all steps on how to reproduce the issue.
Thank you!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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