Live Helper Chat support forum.. Old google groups forum can be found here

You are not logged in.

Announcement

#1 2021-11-19 07:19:57

dannyseven
New member
Registered: 2021-11-18
Posts: 4

excluding guests by IP

In the "guest online" tab - we can see who's online and on which page.

Is it possible to exclude from the preview guests browsing from a certain IP?

We've got like 50 employees actively using our website at work - we would like to exclude them from the preview..

is it possible?

Offline

#2 2021-11-19 07:21:24

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,926
Website

Re: excluding guests by IP

Hi, you can exclude the IP.
Please consult the free documentation:
https://doc.livehelperchat.com/docs/cha … e-by-comma


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2021-11-19 07:48:39

dannyseven
New member
Registered: 2021-11-18
Posts: 4

Re: excluding guests by IP

But when I block them - will they be able to participate in chat?

Offline

#4 2021-11-19 07:49:55

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,926
Website

Re: excluding guests by IP

Sure but for security you can test.
If you block them they will not see proactive chat but will be able to start a chat.
Please read the documentation smile
PS: I'm not the chat developer but I'm just a passionate user that helps in this forum.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer