Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
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Hi,
Why answers not appear in suggested list?
Why every message-answer not automatically are added to list of question-answer?
Thanks.
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Hi vlad , welcome on the live helper chat forum!
You will be unable to see predefined reply if you are not assigned to the specific department.
Maybe you created a predefined reply for department A but you are only assigned to B.
Check your operator profile.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
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Department is configured for specific Reply prediction Context "A".
Operator is a part of this Department.
User create chat for this department.
= Operator don't see any predefined reply. Same for administrator.
Question. Why not learn on every message from chats? Why need to specify which one to save?
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Hi vlad, on chatterbot i cannot provide support, sorry for this.
My support here on the forum is basic only.. for some complex functions you can maybe require the commercial support.
Read links on my forum signature.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
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