Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
You are not logged in.
- Topics: Active | Unanswered
Announcement
#1 2019-04-30 05:21:32
- Dennis
- Member
- Registered: 2014-12-31
- Posts: 70
How to disable delete global chat or delete chat permissions
Hello,
I would like to disable the permissions to delete chats ,
however it is masked and I cannot change from one of the admin profile.
Can you please explain the way out to uncheck and disable this feature that allows the operators to delete chats
Offline
#2 2019-04-30 08:41:12
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: How to disable delete global chat or delete chat permissions
Hi Dennis, thank you for your message.
The issue is present on just one admin profile?
So you are logged with admin profile but see the permission box disabled grey?
Can you post a screenshot?
From other admin the permission is selectable / enabled?
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
Offline
#3 2019-05-04 09:02:00
- Dennis
- Member
- Registered: 2014-12-31
- Posts: 70
Re: How to disable delete global chat or delete chat permissions
This issue is on all the admin profiles.
Offline
#4 2019-05-04 09:09:09
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: How to disable delete global chat or delete chat permissions
Thank you for the update and the screen!
- What version of live helper chat are you using?
- What version of PHP are you using?
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page] Something wrong with the forum? [contact a superhero]
Offline
#5 2019-05-04 10:03:51
- Dennis
- Member
- Registered: 2014-12-31
- Posts: 70
Re: How to disable delete global chat or delete chat permissions
It is the same on all the versions, However I have taken this screen shot from the latest version.
Offline
#6 2019-05-04 11:28:56
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: How to disable delete global chat or delete chat permissions
Can you please attach a screenshot more larger where i can see in with page you are here https://forum.livehelperchat.com/viewto … 246#p13246 ?
Thanks.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page] Something wrong with the forum? [contact a superhero]
Offline