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#1 2016-01-10 20:59:36

oscarmp4
Member
Registered: 2016-01-09
Posts: 2

I can't login Admin session for first time, I need a help here plase!!

Hello Team,
First of all, thanks for this wonderful app.

Well I'm having an issue when login for first time after a fresh install...

I've Installed the app (LHC) from my dedicated server: Softaculous App Installer.
So far, I can see the page: http://www.mysite.com/livehelper/
Asking for: Name and message: when clicking on Start Chat it get frozen.

Pages:
http://www.mysite.com/livehelper/index.php/site_admin
http://www.mysite.com/livehelper/index. … user/login

Produce: No input file specified.

Here I attached a TXT file with all the logs I'm having.
https://www.dropbox.com/s/5vsnysx13mpn7 … d.txt?dl=0

I cannot control CGI= cgi.fix_pathinfo = 1, is controlled by my domain-hosting provider. But I do can place a file php.ini in my local web root folder. It still doesn't work.

thanks in advance...any help will be appreciated...!

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#2 2016-01-10 22:07:45

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,032
Website

Re: I can't login Admin session for first time, I need a help here plase!!

I see issue on reading .htaccess file also a security PHP warning.
This is not related to LHC but to your server configuration.

Sorry,
I AM unable to help you.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
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#3 2016-01-10 22:39:00

oscarmp4
Member
Registered: 2016-01-09
Posts: 2

Re: I can't login Admin session for first time, I need a help here plase!!

Thanks a million Marco B. I will take your advice. Regards

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#4 2016-01-10 22:44:03

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,032
Website

Re: I can't login Admin session for first time, I need a help here plase!!

Are you on a shared hosting?
Live chat is suggested for dedicated server or VPS,
Also some hosting have in the terms and conditions live chat script hosted is forbidden.

If you are on VPS or Dedicated and still face the issue you can try to contact me privately with the link in footer of my message free limited support.

If you are in shared hosting please visit livehelperchat.com and think for the hosted solution or find a free livechat free and hosted.
Thank you for your kind feedback message!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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