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#101 2016-10-18 19:22:56

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,123
Website

Re: New Update - (in-app notification) - Updated 19-10-2018

Hi hkr,
seems like you are looking for a mobile solution.

Please consider some users are trying to do their best for develop an app solution.
Is in a BETA version, it's completly free at the moment, if I AM not wrong.
You can test it as maybe you have done and, if you don't like, you can leave it and also unfollow this discussion.

Actually LHC does not have an official app for mobile: you can access via web browser but there is not an official app.
Please consider this is an open source project, if you need a more sophisticated chat software maybe you need a different solution.

IF I AM wrong or I AM not understand you, let me know so I can see how can help you.

Every user should respect each others.
I don't want read "dick" word or similar on topics by arjoni  smile

So arjoni and hkr try to keep easy and relaxed and, if I can help you, you can contact me smile
Have a great day. I will monitor here, all discussion in the Forum goes well.
Users should not be aggressive. Thank you ^_^  devil  angel

Last edited by PeopleInside (2016-10-18 20:29:09)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#102 2016-10-18 21:00:26

samapraku
Member - Unofficial mobile developer
Registered: 2014-09-17
Posts: 57

Re: New Update - (in-app notification) - Updated 19-10-2018

Easy guys, we're just trying to help ourselves here not to make virtual enemies  smile

I've tried to fix several things and make some performance improvements. But of course still a lot more yet to be done.

..and still a tight schedule and a lot of school work to be done. I will try to improve the app in any spare time I get.

Last edited by samapraku (2016-10-18 21:01:14)

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#103 2016-10-18 21:03:11

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,123
Website

Re: New Update - (in-app notification) - Updated 19-10-2018

samapraku wrote:

Easy guys, we're just trying to help ourselves here not to make virtual enemies  smile

I've tried to fix several things and make some performance improvements. But of course still a lot more yet to be done.

..and still a tight schedule and a lot of school work to be done. I will try to improve the app in any spare time I get.

Exact, great! Thank you samapraku, agree with you  wink  tongue


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#104 2016-10-19 09:12:42

scalior
Member - Unofficial mobile developer
Registered: 2016-09-27
Posts: 48
Website

Re: New Update - (in-app notification) - Updated 19-10-2018

Hello guys, I see the dust is settling here but I thought I should also chime in...

We are all rallied behind this great live chat tool and are looking for mobile solutions that work for us. *** is commended for taking the initiative to start his project, but we decided to move forward with our project to provide and alternative especially given that there was no progress from his part in a while.

hkr wrote:

we're trying to have a discussion here.

I'm sure I was also participating in that discussion. *** would have appreciated that I offered some suggestions to his problem an hour after he posted, unless you missed that.

hkr wrote:

I DID try it, and didn't really like it and you know why. let me not speak it out loud

Sorry I don't know why. Developers appreciate feedback so not speaking it out loud doesn't improve anything. Your critic is appreciated.

hkr wrote:

The forementioned app doesn't work with livehelperchat servers.

It wouldn't work unless you install the corresponding extension, but this is a discussion that belongs in the other thread.

It is good to see that calm has been brought here. And it is particular good to see that *** is also moving his project forward. When all is said and done I'm sure the community will have two apps to work with.


Lead developer Wurrd for LiveHelperChat, a mobile client for operators.
Serve your customers on the go! Download now from http://wurrdapp.com/get-it-now/
Forum discussion: https://forum.livehelperchat.com/viewtopic.php?id=2132

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#105 2016-11-14 06:44:20

flw
Member
Registered: 2016-11-14
Posts: 2

Re: New Update - (in-app notification) - Updated 19-10-2018

Hello,
Why does this great android application keeps the website deactivating after a few minutes of android screen lock? what can I do to avoid it.
Kind Regards
Alex

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#106 2016-11-14 08:02:01

flw
Member
Registered: 2016-11-14
Posts: 2

Re: New Update - (in-app notification) - Updated 19-10-2018

Hello, how to avoid android screen lock deactivating? Thank you

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#107 2016-11-15 13:16:25

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,123
Website

Re: New Update - (in-app notification) - Updated 19-10-2018

Hi flw,
sorry to see no replies to your request. I was waiting someone here who can help you with the Unofficial Android App.

Live helper chat is responsive so works also on mobile, you can access to the operator console also from a mobile browser.
Actually there aren't an official app for mobile.
You can look at two Unofficial solution here (in the FAQ Guide):
https://forum.livehelperchat.com/viewtopic.php?id=2177

Unfortunately I cannot help you with your specific request.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#108 2016-12-25 17:47:17

rotvellerr
Member
Registered: 2015-12-07
Posts: 9

Re: New Update - (in-app notification) - Updated 19-10-2018

Hi!
In my case, the program closes with an error when you click "Login".
Android 4.2
Google Services installed.
What could be the problem?

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#109 2016-12-25 20:04:33

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,123
Website

Re: New Update - (in-app notification) - Updated 19-10-2018

rotvellerr wrote:

Hi!
In my case, the program closes with an error when you click "Login".
Android 4.2
Google Services installed.
What could be the problem?

Please try to report the error. This will be a intelligent post.
I know maybe is a little bit tiring but let's try so the developers of the app can you assist better.
Thank you!

This is just a suggestion for receive support about your issue.
More info about Mobile App are present here.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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#110 2016-12-26 19:19:02

dex
Member
Registered: 2016-12-26
Posts: 1

Re: New Update - (in-app notification) - Updated 19-10-2018

So for some reason when you login with https it fails and the app force closes not sure what CA chains are being used but i know my site works fully on any android device i have tested with including older ones so please either open source this project so we can better help you or please fix this MAJOR problem. Android Logcat is below to help you pinpoint the problem.

[== Undefined ==]
12-26 14:10:46.018 29128 29128 I MonoDroid: UNHANDLED EXCEPTION:

12-26 14:10:46.038 29128 29128 I MonoDroid: System.Net.WebException: Error: SecureChannelFailure (The authentication or decryption has failed.) ---> System.IO.IOException: The authentication or decryption has failed. ---> System.IO.IOException: The authentication or decryption has failed. ---> Mono.Security.Protocol.Tls.TlsException: The authentication or decryption has failed.

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Mono.Security.Protocol.Tls.RecordProtocol.EndReceiveRecord (System.IAsyncResult asyncResult) [0x00040] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Mono.Security.Protocol.Tls.SslClientStream.SafeEndReceiveRecord (System.IAsyncResult ar, System.Boolean ignoreEmpty) [0x00000] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Mono.Security.Protocol.Tls.SslClientStream.NegotiateAsyncWorker (System.IAsyncResult result) [0x00071] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:    --- End of inner exception stack trace ---

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Mono.Security.Protocol.Tls.SslClientStream.EndNegotiateHandshake (System.IAsyncResult result) [0x0003b] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Mono.Security.Protocol.Tls.SslStreamBase.AsyncHandshakeCallback (System.IAsyncResult asyncResult) [0x0000c] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:    --- End of inner exception stack trace ---

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Mono.Security.Protocol.Tls.SslStreamBase.EndRead (System.IAsyncResult asyncResult) [0x00057] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Mono.Net.Security.Private.LegacySslStream.EndAuthenticateAsClient (System.IAsyncResult asyncResult) [0x00011] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Mono.Net.Security.Private.LegacySslStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x0000e] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x00044] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:    --- End of inner exception stack trace ---

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Net.HttpWebRequest.EndGetRequestStream (System.IAsyncResult asyncResult) [0x00043] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid: --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Net.Http.HttpClientHandler+<SendAsync>c__async0.MoveNext () [0x002f7] in <7e885a6fbc054ddba1e97ac0ac5a2b07>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid: --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Net.Http.HttpClient+<SendAsyncWorker>c__async0.MoveNext () [0x000f3] in <7e885a6fbc054ddba1e97ac0ac5a2b07>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid: --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Livehelperchat.AsyncTaskHelper+<FetchJsonObject>d__10.MoveNext () [0x0015c] in <98ff1939b1b544d197a7cd63fc105a1d>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid: --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.038 29128 29128 I MonoDroid:   at Livehelperchat.MainActivity+<LoginUser>d__10.MoveNext () [0x001e6] in <98ff1939b1b544d197a7cd63fc105a1d>:0 

12-26 14:10:46.039 29128 29128 I MonoDroid: --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.039 29128 29128 I MonoDroid:   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.039 29128 29128 I MonoDroid:   at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>m__0 (System.Object state) [0x00000] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.039 29128 29128 I MonoDroid:   at Android.App.SyncContext+<Post>c__AnonStorey0.<>m__0 () [0x00000] in <40e82ef2eaee41a9a8c2e4bec3429d9b>:0 

12-26 14:10:46.039 29128 29128 I MonoDroid:   at Java.Lang.Thread+RunnableImplementor.Run () [0x0000b] in <40e82ef2eaee41a9a8c2e4bec3429d9b>:0 

12-26 14:10:46.039 29128 29128 I MonoDroid:   at Java.Lang.IRunnableInvoker.n_Run (System.IntPtr jnienv, System.IntPtr native__this) [0x00009] in <40e82ef2eaee41a9a8c2e4bec3429d9b>:0 

12-26 14:10:46.039 29128 29128 I MonoDroid:   at (wrapper dynamic-method) System.Object:6f7c5065-47d7-4c06-9c39-e4f0a82b69fe (intptr,intptr)

12-26 14:10:46.054 29128 29128 W art     : JNI RegisterNativeMethods: attempt to register 0 native methods for android.runtime.JavaProxyThrowable

12-26 14:10:46.075 29128 29128 E AndroidRuntime: FATAL EXCEPTION: main

12-26 14:10:46.075 29128 29128 E AndroidRuntime: Process: com.lhcandroid.livehelperchat, PID: 29128

12-26 14:10:46.075 29128 29128 E AndroidRuntime: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException

12-26 14:10:46.075 29128 29128 E AndroidRuntime: 	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:687)

12-26 14:10:46.075 29128 29128 E AndroidRuntime: Caused by: java.lang.reflect.InvocationTargetException

12-26 14:10:46.075 29128 29128 E AndroidRuntime: 	at java.lang.reflect.Method.invoke(Native Method)

12-26 14:10:46.075 29128 29128 E AndroidRuntime: 	at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:797)

12-26 14:10:46.075 29128 29128 E AndroidRuntime: 	... 1 more

12-26 14:10:46.075 29128 29128 E AndroidRuntime: Caused by: android.runtime.JavaProxyThrowable: System.Net.WebException: Error: SecureChannelFailure (The authentication or decryption has failed.) ---> System.IO.IOException: The authentication or decryption has failed. ---> System.IO.IOException: The authentication or decryption has failed. ---> Mono.Security.Protocol.Tls.TlsException: The authentication or decryption has failed.

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at Mono.Security.Protocol.Tls.RecordProtocol.EndReceiveRecord (System.IAsyncResult asyncResult) [0x00040] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at Mono.Security.Protocol.Tls.SslClientStream.SafeEndReceiveRecord (System.IAsyncResult ar, System.Boolean ignoreEmpty) [0x00000] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at Mono.Security.Protocol.Tls.SslClientStream.NegotiateAsyncWorker (System.IAsyncResult result) [0x00071] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:    --- End of inner exception stack trace ---

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at Mono.Security.Protocol.Tls.SslClientStream.EndNegotiateHandshake (System.IAsyncResult result) [0x0003b] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at Mono.Security.Protocol.Tls.SslStreamBase.AsyncHandshakeCallback (System.IAsyncResult asyncResult) [0x0000c] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:    --- End of inner exception stack trace ---

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at Mono.Security.Protocol.Tls.SslStreamBase.EndRead (System.IAsyncResult asyncResult) [0x00057] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at Mono.Net.Security.Private.LegacySslStream.EndAuthenticateAsClient (System.IAsyncResult asyncResult) [0x00011] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at Mono.Net.Security.Private.LegacySslStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x0000e] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x00044] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:    --- End of inner exception stack trace ---

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at System.Net.HttpWebRequest.EndGetRequestStream (System.IAsyncResult asyncResult) [0x00043] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime: --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at System.Net.Http.HttpClientHandler+<SendAsync>c__async0.MoveNext () [0x002f7] in <7e885a6fbc054ddba1e97ac0ac5a2b07>:0 

12-26 14:10:46.075 29128 29128 E AndroidRuntime: --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.075 29128 29128 E AndroidRuntime:   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459

12-26 14:10:46.076 29128 29128 D Error   : ERR: exClass=android.runtime.JavaProxyThrowable

12-26 14:10:46.077 29128 29128 D Error   : ERR: exMsg=System.Net.WebException: Error: SecureChannelFailure (The authentication or decryption has failed.) ---> System.IO.IOException: The authentication or decryption has failed. ---> System.IO.IOException: The authentication or decryption has failed. ---> Mono.Security.Protocol.Tls.TlsException: The authentication or decryption has failed.

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.RecordProtocol.EndReceiveRecord (System.IAsyncResult asyncResult) [0x00040] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.SslClientStream.SafeEndReceiveRecord (System.IAsyncResult ar, System.Boolean ignoreEmpty) [0x00000] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.SslClientStream.NegotiateAsyncWorker (System.IAsyncResult result) [0x00071] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :    --- End of inner exception stack trace ---

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.SslClientStream.EndNegotiateHandshake (System.IAsyncResult result) [0x0003b] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.SslStreamBase.AsyncHandshakeCallback (System.IAsyncResult asyncResult) [0x0000c] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :    --- End of inner exception stack trace ---

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.SslStreamBase.EndRead (System.IAsyncResult asyncResult) [0x00057] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Net.Security.Private.LegacySslStream.EndAuthenticateAsClient (System.IAsyncResult asyncResult) [0x00011] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Net.Security.Private.LegacySslStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x0000e] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x00044] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :    --- End of inner exception stack trace ---

12-26 14:10:46.077 29128 29128 D Error   :   at System.Net.HttpWebRequest.EndGetRequestStream (System.IAsyncResult asyncResult) [0x00043] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   : --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Net.Http.HttpClientHandler+<SendAsync>c__async0.MoveNext () [0x002f7] in <7e885a6fbc054ddba1e97ac0ac5a2b07>:0 

12-26 14:10:46.077 29128 29128 D Error   : --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <d651e00229744

12-26 14:10:46.077 29128 29128 D Error   : ERR: file=RunnableImplementor.java

12-26 14:10:46.077 29128 29128 D Error   : ERR: class=mono.java.lang.RunnableImplementor

12-26 14:10:46.077 29128 29128 D Error   : ERR: method=n_run line=-2

12-26 14:10:46.077 29128 29128 D Error   : ERR: stack=java.lang.RuntimeException: java.lang.reflect.InvocationTargetException

12-26 14:10:46.077 29128 29128 D Error   : 	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:687)

12-26 14:10:46.077 29128 29128 D Error   : Caused by: java.lang.reflect.InvocationTargetException

12-26 14:10:46.077 29128 29128 D Error   : 	at java.lang.reflect.Method.invoke(Native Method)

12-26 14:10:46.077 29128 29128 D Error   : 	at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:797)

12-26 14:10:46.077 29128 29128 D Error   : 	... 1 more

12-26 14:10:46.077 29128 29128 D Error   : Caused by: android.runtime.JavaProxyThrowable: System.Net.WebException: Error: SecureChannelFailure (The authentication or decryption has failed.) ---> System.IO.IOException: The authentication or decryption has failed. ---> System.IO.IOException: The authentication or decryption has failed. ---> Mono.Security.Protocol.Tls.TlsException: The authentication or decryption has failed.

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.RecordProtocol.EndReceiveRecord (System.IAsyncResult asyncResult) [0x00040] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.SslClientStream.SafeEndReceiveRecord (System.IAsyncResult ar, System.Boolean ignoreEmpty) [0x00000] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.SslClientStream.NegotiateAsyncWorker (System.IAsyncResult result) [0x00071] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :    --- End of inner exception stack trace ---

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.SslClientStream.EndNegotiateHandshake (System.IAsyncResult result) [0x0003b] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.SslStreamBase.AsyncHandshakeCallback (System.IAsyncResult asyncResult) [0x0000c] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :    --- End of inner exception stack trace ---

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Security.Protocol.Tls.SslStreamBase.EndRead (System.IAsyncResult asyncResult) [0x00057] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Net.Security.Private.LegacySslStream.EndAuthenticateAsClient (System.IAsyncResult asyncResult) [0x00011] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Net.Security.Private.LegacySslStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x0000e] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x00044] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :    --- End of inner exception stack trace ---

12-26 14:10:46.077 29128 29128 D Error   :   at System.Net.HttpWebRequest.EndGetRequestStream (System.IAsyncResult asyncResult) [0x00043] in <2607baa5dcd241218a426e22e9e66882>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   : --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Net.Http.HttpClientHandler+<SendAsync>c__async0.MoveNext () [0x002f7] in <7e885a6fbc054ddba1e97ac0ac5a2b07>:0 

12-26 14:10:46.077 29128 29128 D Error   : --- End of stack trace from previous location where exception was thrown ---

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <d651e002297446c9abefd0450a297459>:0 

12-26 14:10:46.077 29128 29128 D Error   :   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSucces

12-26 14:10:46.077 29128 29128 D Error   : ERR: TOTAL BYTES WRITTEN: 29676

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#111 2017-01-21 11:27:29

komir
Member
Registered: 2015-07-12
Posts: 22

Re: New Update - (in-app notification) - Updated 19-10-2018

Hi have problem on my Android 5.0
When the visitor starts live chat my Android app is the crash and can't start it again.
When user close chat and I try to start app it is working again. When visitor start chat again my android app is crash again

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#112 2017-01-24 23:57:05

samapraku
Member - Unofficial mobile developer
Registered: 2014-09-17
Posts: 57

Re: New Update - (in-app notification) - Updated 19-10-2018

Sorry guys for the long break.
It is as a result of circumstances beyond my control. I am currently not available to provide support/troubleshooting for the app. I hope to resume work on it in the very near future if no better android app has been released by then.

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#113 2017-09-07 00:27:53

samapraku
Member - Unofficial mobile developer
Registered: 2014-09-17
Posts: 57

Re: New Update - (in-app notification) - Updated 19-10-2018

Hi guys, I got back to work on another app after the long break. I hope you find the new one useful.

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#114 2017-09-08 08:58:40

arjoni
Member
Registered: 2015-12-10
Posts: 86

Re: New Update - (in-app notification) - Updated 19-10-2018

samapraku wrote:

Hi guys, I got back to work on another app after the long break. I hope you find the new one useful.

Is there a changelog?

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#115 2017-09-10 20:29:41

arjoni
Member
Registered: 2015-12-10
Posts: 86

Re: New Update - (in-app notification) - Updated 19-10-2018

Does your app work with FB messenger plugin?

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#116 2017-11-17 02:05:59

samapraku
Member - Unofficial mobile developer
Registered: 2014-09-17
Posts: 57

Re: New Update - (in-app notification) - Updated 19-10-2018

arjoni wrote:

Does your app work with FB messenger plugin?

Hello, sorry I missed your question.

Unfortunately, I do not use FB messenger but I can add it to the ToDo list.

I was mainly focused on rewriting the whole app all over again.

Regards

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#117 2017-11-17 19:21:39

arjoni
Member
Registered: 2015-12-10
Posts: 86

Re: New Update - (in-app notification) - Updated 19-10-2018

I am talking about this: https://livehelperchat.com/integration- … -464a.html

Does your app work when that plugin is active?

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#118 2017-11-22 01:49:55

samapraku
Member - Unofficial mobile developer
Registered: 2014-09-17
Posts: 57

Re: New Update - (in-app notification) - Updated 19-10-2018

arjoni wrote:

I am talking about this: https://livehelperchat.com/integration- … -464a.html

Does your app work when that plugin is active?

I have not used the extension. I don't actually know how it works yet so I cannot tell.

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#119 2018-03-23 13:10:27

serg6006
Member
Registered: 2018-03-23
Posts: 6

Re: New Update - (in-app notification) - Updated 19-10-2018

Hi.
On Android 7.1. do not work notifications (registration extension was successful), there is no sound. Vibration available.
You can implement support for different languages?

Solved the problem by installing Notification Catch App

Last edited by serg6006 (2018-03-26 14:41:08)

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#120 2018-03-31 04:21:40

gsmoel
Member
Registered: 2018-03-30
Posts: 9

Re: New Update - (in-app notification) - Updated 19-10-2018

Great working app!

Question:

  1. Is it possible to unbrand the app? Change the name to my websites name?

  2. Also: How do we know that private company info shared on the app is not known to the app creator?

Thank you!

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#121 2018-04-04 11:24:20

samapraku
Member - Unofficial mobile developer
Registered: 2014-09-17
Posts: 57

Re: New Update - (in-app notification) - Updated 19-10-2018

gsmoel wrote:

Great working app!

Question:

  1. Is it possible to unbrand the app? Change the name to my websites name?

  2. Also: How do we know that private company info shared on the app is not known to the app creator?

Thank you!

1. There is nothing like that at the moment. If you want to change the name on the shortcut, I think you can find some apps that can help you change the name

2. The app doesn't send any data to the developer.

Data exchange is between your device and
- your website,
- and Firebase Cloud Messaging server for sending notifications to your device.

You can install a packet capture app on your device to examine the data that the app sends from your device.

Regards

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#122 2018-04-04 20:36:17

Manjay
Member
Registered: 2018-04-04
Posts: 1

Re: New Update - (in-app notification) - Updated 19-10-2018

Hello

Push Notifications dont work. It does not even register to the server.

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#123 2018-05-03 22:42:39

samapraku
Member - Unofficial mobile developer
Registered: 2014-09-17
Posts: 57

Re: New Update - (in-app notification) - Updated 19-10-2018

Manjay wrote:

Hello

Push Notifications dont work. It does not even register to the server.


Hello Manjay,

There are new versions of the app and extension which should take care of the push registration.

Don't forget to download the new version of the extension from github link.

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#124 2018-05-04 08:30:37

jensskov
Member
Registered: 2015-08-14
Posts: 24

Re: New Update - (in-app notification) - Updated 19-10-2018

Hi

I just updated the and installed the extension, but as soon as I enable gcm in the extensiosn array, I get and error 500 on the page and this in the error log:
PHP Fatal error:  Class 'erLhcoreClassChatEventDispatcher' not found in /var/www/lhc_web/extension/gcm/bootstrap/bootstrap.php on line 20

LHC is on version 2.93

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#125 2018-05-04 10:14:41

samapraku
Member - Unofficial mobile developer
Registered: 2014-09-17
Posts: 57

Re: New Update - (in-app notification) - Updated 19-10-2018

jensskov wrote:

Hi

I just updated the and installed the extension, but as soon as I enable gcm in the extensiosn array, I get and error 500 on the page and this in the error log:
PHP Fatal error:  Class 'erLhcoreClassChatEventDispatcher' not found in /var/www/lhc_web/extension/gcm/bootstrap/bootstrap.php on line 20

LHC is on version 2.93

I have updated the instructions for updating the extension. You need to replace all the content in the gcm folder with the one on github.

Also don't forget to clear your LHC cache.

I will upgrade my LHC version too to verify.

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