I just try to figure out - when I press the button to start conversation and to see the start window, I receive back from my request js script which is embed to the page but the window doesn't appear. Should it appear or not? Or for this I need also something? I didn't find information about this in documentation.
Thanks
]]>I use new widget like you described. I see that when I press the button to start conversation, the request was sent and I received the answer, but the start window of chat doesn't appear. What I missed? With old widget we also used in the embed code the call "po.onload = function() {lh_inst.lh_openchatWindow();};", but it doesn't work with new widget ("lh_inst is not defined").
What I missed?
Thanks
]]>What do you mean "migrate to a new widget"?
When you go on live helper chat settings, embed code you can generate code for the new widget or the old one.
Be sure that you are using the new widget. How? Replace your code with the new widget code.
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How can I do migration?
What do you mean "migrate to a new widget"?
I didn't find such information following your link. Did you mean this part ...#how-to-update-attributes-while-user-already-is-having-a-chat ? My LHCChatOptions are the same way written like on page you send me.
I update LHC to 3.97 version already.
Thank you
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<input type="hidden" name="name_items[]" value="Name"><
input type="hidden" name="name_items[]" value="Array">
<input type="hidden" name="value_sizes[]" value="0">
<input type="hidden" name="value_sizes[]" value="undefined">
<input type="hidden" name="values_req[]" value="f">
<input type="hidden" name="values_req[]" value="f">
<input type="hidden" name="value_show[]" value="b">
<input type="hidden" name="value_show[]" value="b">
<input type="hidden" name="encattr[]" value="f">
<input type="hidden" name="encattr[]" value="f">
<input type="hidden" name="value_types[]" value="hidden">
<input type="hidden" name="value_types[]" value="function(i){return u(i,Array)||m(i);}">
<input class="form-control form-control-sm" type="hidden" name="value_items[]" value="125">
<input class="form-control form-control-sm" type="function(i){return u(i,Array)||m(i);}" name="value_items[]" value="undefined">
How resolve this issue?
Thank you
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