I'll try to override that methods when I have a little slot
I'd gladly hire you but it's not up to me
]]>And of-course you can always hire me
]]>Operator name should be the name of a random online operator assigned to that department, so that operator in proactive invitation is the same that take the chat and conversation haven't operator changes.
I read documentation (https://doc.livehelperchat.com/docs/proactive/) and, creating the invitation, I set:
- department
- "Show random operator profile": checked
- "Assign to shown operator": checked
With this settings the proactive operator name seems taken from ALL operators, not from ONLY operators ASSIGNED TO THAT DEPARTMENT.
Where I'm wrong?
p.s. LHC v3.60
Thanks in advance
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