Is maybe PHP missing some extensions or components?
]]>The previous version work on PHP 7.3?
What steps did you follow for upgrade?
Please try to upgrade again and be sure all file is uploaded correctly.
]]>Error Object
(
[message:protected] => Call to undefined function mb_strlen()
[string:Error:private] =>
[code:protected] => 0
[file:protected] => /home/kbmagoosvc/public_html/chat/lib/core/lhchat/lhchatvalidator.php
[line:protected] => 288
[trace:Error:private] => Array
(
[0] => Array
(
[file] => /home/kbmagoosvc/public_html/chat/cache/compiledtemplates/a6e160be59ee0b1f604f77153d6491c8.php
I suggest to resume the backup then try again. Be sure all necessary folders are transferred and be sure to not upload unnecessary folders.
https://livehelperchat.com/article/view/63
The error is showed in the widget on website side?
Have you checked your server error logs?
I'm starting a chat in your website (email domain) and i cannot see any error.
]]>Please be sure to use an updated version of live helper chat. The last version is 3.25.
I suppose your install can be too old, what version of LHC are you using?
My previous version of PHP was 7.0. I upgraded the site to 7.2 and now LHC will not take input either through the dedicated page or embed code.
I did enable debugging in an attempt to re-mediate the issue. In summary, I have the following response:
Any idea?
Error Object
(
[message:protected] => Call to undefined function mb_strlen()
[string:Error:private] =>
[code:protected] => 0
[file:protected] => /home/kbmagoosvc/public_html/chat/lib/core/lhchat/lhchatvalidator.php
[line:protected] => 288
[trace:Error:private] => Array
(
[0] => Array
(
[file] => /home/kbmagoosvc/public_html/chat/cache/compiledtemplates/b09a70a68bd480c629149d8c5b622c51.php
[line] => 2
[function] => validateStartChat
[class] => erLhcoreClassChatValidator
[type] => ::
[args] => Array
(