I checked with you and there are no issue. Yor operator profile was set to be offline on top.
Yes. Thank you so much
]]>Hi bayanaask,
activate online hours as you have means the live chat will be online from 8 to 17 (for example) also if there are no online operators.If you want chat to be online only when operator are connected than you should not use online works hours.
I read another forum and disabled working hours.
Right now I logged in a agent, but site still shows offline. https://epoxytops.com/ You can check it
]]>If you want chat to be online only when operator are connected than you should not use online works hours.
]]>It was working on old LCH, right now i am using current one and faced this problem. Do you have any idea??
I think I don't need to check that IGNORE USERS ONLINE STATUSES ?