2018-03-23T15:38:09ZFluxBBhttps://forum.livehelperchat.com/viewtopic.php?id=2916Hi Danielc1234, the X button will close the chat. The icon for minimize the chat is _ and not X
If you want you can use custom CSS in the widget theme or override template
]]>https://forum.livehelperchat.com/profile.php?id=2122018-03-23T15:38:09Zhttps://forum.livehelperchat.com/viewtopic.php?pid=11787#p11787I was wondering if there was a way to customize the chat popup window for mobile devices? Hopefully similar to zendesk, because now when a customer clicks on the X in the upper right, it completely closes out their chat. In Zendesk the have the "-" sign and an option on the left for a menu bar. It seems we lose our customers on mobile cause after the first chat, they never respond again.